The Netgate Technical Assistance Center (TAC) is a 24x7 operation with a worldwide team of support engineers unparalleled at diagnosing and resolving issues - and fast. From branch office to headquarters, premises to cloud, we’ve got you covered.
Features:
Target Initial Response SLA: 4 Hours
Contact Method: Telephone / Email / Support Portal
24x7 Operation
Worldwide Coverage
Unlimited number of tickets/resolutions for the life of the subscription
Documentation and Best Practice advice from Netgate engineers
ITG Shop is a trading name of IT and General Limited, registered in England and Wales with registered number: 09291031 and registered office: 20-22 Wenlock Road, London, N1 7GU. | VAT Reg. No: GB223541733
